12/03/2013 by syrbal-labrys
I am the spouse of a Boeing employee who gets a rather high priced medical plan through Boeing. Last year, a spectacular new piece of bullshit began: a “health assessment survey” had to be filled out before you put in paperwork for the plan selected for the new year. It is done online thru “WebMD.”
And their website sucks as badly as the Affordable Care Act national site. It locked up repeatedly.
This year, I got ready to do it again though I hated it because Boeing put out word that if anyone didn’t do it $20 per month would be deducted from pay the rest of the year. So, if I refuse to waste several hours battling their useless website and giving them personal information that they CANNOT safeguard*, they will take $240 away from us. I don’t even see how that is legal; after all I am NOT getting any sort of service that I have requested from these assholes. They basically decided they can make my husband pay a penalty if I do not comply. The website locked up. Then it so locked up my computer I had to re-boot. So, I quit and decided, yeah, it might be worth it to blow $240 on telling them to go fuck themselves rather than spend the hours I spent last year trying to be compliant. My husband is upset with me. I’m upset with his compliance. Cause if every Boeing employee said, “This is a violation of privacy and my family members are NOT your employees,” they couldn’t get away with this crap. But Boeing isn’t alone in doing this.
I rarely use my medical benefits paid for by my husband. I see a chiropractor/physical therapist who wrangles my semi-mangled spine back into functional shape. I see an allergist for prescriptions for my asthma…maybe every other year. I rarely go to a GP because all the ones on our plan seem to be morons and/or assholes. They don’t answer my questions, if I complain of something worrying, they “comfort” me by saying some shit like “Oh, that isn’t swelling…that’s NOTHING, I’ve SEEN swelling.” Right, thanks Doc, for fuck-nothing. So no, Boeing, I do not feel inclined to answer your fucking survey about my chloresterol (201 — with about 67 of that the good HDL), my BP (120/72), my weight/height(145 at 5’2″), and a plethora of other things I consider none of their business.
Basically, their take is that they will be providing me a “service” of some sort; I can sign up for ‘health coaching’….which I would sooner shoot myself than accept, thank you very much. IF I WANT A SERVICE I WILL ASK FOR IT! If I decline to take their survey and oh yes, submit both my personal phone number and email so they can harass me at will; then I am forced to PAY for my privacy. They are saying that this survey and the likely resultant unrequested advice is a cost saving device for my medical plan; in effect it is a sort of medical service/treatment. Now, here is the thing, EVERY patient has a right to REFUSE treatment; so why do I not have the right to refuse THIS unless I pay for the privilege?
So NO, Boeing, I’m not playing. I will be spending the morning on the phone to the State Insurance Commissioner’s office trying to find out if this bullshit is even legal. And if you take money away from too many people with too little to spare; don’t be shocked if, sooner or later…some less civil sort than me, decides to get their money’s worth in Boeing windows when they can’t buy something for their kids because the company TOOK money away for a service that does NOTHING.
A few years ago, the last great idea was a consulting nurse phone line. You were to check with them before making a doctor appointment. I tried it. The nurse never knew the answer to any question I asked unless I said “Is it raining up there, too?” All these paper pretty projects are total wastes of money and time. I just want to know where our $240 goes; it would be $480 if my husband was likewise huffy about privacy. Who gets all that money? The asshole who designed this shit? Any bets on it being a master of business degree sort?
*I know this is the case, because when I clicked that I’d forgotten my password and user name, they requested my name and birthdate….and then told me they were mailing my new password, etc to “firstname.lastname@example.org” — a person who is most definitely NOT me. So great, they want all this data and yet they cannot even keep people straight as to actual identity?